NDIS care platform

Less admin. More care.

Providr is the NDIS platform shaped around how a provider actually runs. Cleaner claims, simpler rosters, and a lot less time lost to paperwork.

Providr manager dashboard on mobile
Support worker home screen in the Providr app
Support worker pay screen in the Providr app

Providr on mobile

Your whole service, in your pocket.

Check the day, fill a gap, approve a timesheet or kick off payroll from your phone. The same platform your office runs on, wherever you happen to be.

For your team

An app your workers actually use.

Support workers clock in, see their shifts, log progress notes and report incidents in seconds, so the right information reaches the office the moment it happens.

No more payday questions

Pay your team can actually see.

Hours, rates and entitlements are clear in the app, worked out straight from clock in and clock out times. Fewer questions, fewer corrections, a team that trusts its pay.

Why providers pick Providr

6 → 1Rostering, payroll, claiming, compliance, notes and a worker app, all in one platform.
100%Built only for NDIS, with SCHADS pay points and the price guide baked in.
$0Per worker fees, ever. Simple plans, priced by the size of your team.
DaysTo go live, not months. We move your data across so you start ready.

Why Providr

One platform, built only for NDIS.

Most providers run on a patchwork. A rostering tool here, accounting software there, a separate worker app and a pile of spreadsheets holding it all together. Providr brings rostering, timesheets, payroll, invoicing, compliance and your team's mobile app into one connected system, so a single shift flows all the way through to a paid invoice without anyone re-typing a thing.

  • Everything connected. A shift becomes a timesheet, a pay run and an invoice on its own. No double entry, no copy and paste between tools.
  • Made for the rules you work under. SCHADS pay points and the NDIS price guide are built in, so the awkward parts are handled for you.
  • Simple plans, priced by team size. Everything is included on every plan, with no per worker fees stacking up as you grow.
  • Your data is hosted in Australia. Access is controlled, logged and built to NDIS standards, and we never sell it.
See how it fits your service
The Providr platform dashboard

Providr Bot

Your admin, done by asking.

Providr Bot is an AI assistant built into the platform. Type or say what you need and it sets it up for you. Nothing changes until you tap Confirm.

  • Roster in a sentence. Single shifts, or a whole week of shifts in one message.
  • Clear the admin. Add workers and participants, log incidents and build a worker's ABA pay file.
  • Ask about your numbers. Hours, kms, profit and GST, with BAS, P&L and roster reports as PDFs.
  • Help for your workers too. Their roster and pay, care details for the people they support, and first aid steps, on their phone.

Included on every plan, with fair use. No separate AI subscription.

Getting started

Live in days, not months.

No big project and no blank screen. We do the heavy lifting so your team starts on real data, not a fresh setup.

1

Book a quick demo

We learn how your service runs and show you Providr set up the way your team already works.

2

We move you across

We migrate your participants, workers and rosters, so you start with your real data instead of a blank screen.

3

Go live in days

Your team is rostering, claiming and clocking in within the first week, with us right beside you.

Why switch

Save more. Get more.
One platform, not a patchwork.

Most providers pay for two or three tools, then glue them together by hand. Providr does the lot in one place, so you stop paying for the gaps and the double handling between apps.

Function you need
Traditional setupShiftCare or Deputy + Xero or MYOB
ProvidrAll in one
Rostering & scheduling
ShiftCare or Deputy
Included
Timesheets & staff app
ShiftCare or Deputy
Included
Payroll processing
Xero or MYOB
Included (ABA)
Invoicing & NDIS claiming
! Needs cross-app syncing
Included, native
Payment processing
Extra step or add-on
Included (ABA)
BAS-ready reporting
Split across apps
BAS-ready exports
One AI assistant across rostering, pay and reports
! Some AI in each app, but no single assistant across them
Providr Bot, included
Subscriptions to manage
2+ bills, plus integrations
1 platform

What it costs over three years

A 25-worker service with 4 office users, billed yearly, excluding GST.

ShiftCare Professional to Premium
How it's priced$13 to $20 per login, per month
Logins you pay for29
Each year$4,524 to $6,960
3-year total$13,572 to $20,880

Plus separate payroll software. The bill grows with every new login.

Providr Growth
How it's pricedFlat, up to 40 workers
Logins you pay forNone, unlimited
Each year$3,490
3-year total$10,470

Payroll and Providr Bot included. The price stays the same up to 40 workers.

23 to 50% lessthan ShiftCare for a 25-worker team, with payroll and an AI assistant included.

ShiftCare figures use its published Professional ($13) and Premium ($20) prices per user per month, billed annually, excluding GST (shiftcare.com/pricing, September 2026). ShiftCare bills every login, including office staff. Professional includes NDIS invoicing and bulk claim files; Premium adds direct NDIA (PRODA) claiming, advanced incident management, care plans and a family portal. Neither figure includes payroll software. Prices change, so check current pricing before you decide. Competitor trademarks belong to their respective owners. Providr provides BAS-ready exports natively; please consult your accountant or bookkeeper for final BAS review and lodgement.

Built-in automation

Set up once. Let automation handle the rest.

From onboarding to invoicing, Providr reads every NDIS rule for you.

Step 01
Input foundations

Client support plans
Worker award profiles

Step 02
Roster shifts

Visual drag-and-drop
Live compliance guardrails

Step 03
Instant automated output

Error-free invoices
Native gross payroll
BAS-ready export logs

The hands-off workflow

  1. Set up your clients. Participant details, goals and funding brackets, entered once.
  2. Set up your workers. Onboard support staff with their SCHADS award tiers.
  3. Roster your shifts. Drop shifts into the visual calendar. Providr flags a shift before it breaches a funding cap or a compliance rule.

And everything else is calculated for you.

Built for the 2026/27 NDIS price guide

Legacy systems make your team monitor, update and back-date agreements every time the NDIA changes its price limits. Providr has the 2026/27 price guide logic built in. The moment a worker finishes a rostered shift, it triggers:

  • Automated award interpretation. Timesheet hours become exact gross pay across SCHADS daytime, evening and weekend rates.
  • Price-guide invoicing. Invoices built with the correct 2026/27 support item numbers and price caps.
  • BAS-ready reporting. Clean figures your accountant can review and lodge, with no cross-app cleanup.

No manual matching, no syncing drops, no tracking errors. One source of truth for the whole business.

The old way vs the Providr way

Phase
The app juggling actShiftCare/Deputy + Xero/MYOB
The Providr workflowOne platform
NDIS price updates
Manual. Check the NDIA website, then update agreements and back-date pricing profiles by hand.
Automatic. The 2026/27 price limits are built into the core logic, so the system updates itself.
Timesheet to payroll
Brittle syncing. Export approved hours, map pay items and fix format errors on import.
Native. Timesheets feed the payroll engine, so a completed shift instantly populates gross pay.
BAS preparation
Multi-system cross-checking. Hours of matching invoice logs against reconciled bank lines.
One click. All the data lives in one place. Export a BAS-ready report and hand it to your accountant.

Pricing

Simple pricing, by team size.

Every plan is the whole platform, including payroll, NDIS claiming and Providr Bot. You pay by the size of your team, never per login, so office staff and casuals don't add to the bill.

Monthly Yearly 2 months free

No setup fee. We move your data across and get you live. Prices in AUD, excluding GST.

Starter

For smaller teams

$149/mo

per month, billed monthly

Start free trial
  • Up to 15 support workers
  • Unlimited office users and participants
  • Rostering, timesheets and payroll
  • NDIS claiming and invoicing
  • Compliance, notes and incidents
  • Providr Bot, your AI assistant
  • Worker mobile app included
Most popular

Growth

For growing providers

$349/mo

per month, billed monthly

Start free trial
  • Up to 40 support workers
  • Unlimited office users and participants
  • Rostering, timesheets and payroll
  • NDIS claiming and invoicing
  • Compliance, notes and incidents
  • Providr Bot, your AI assistant
  • Worker mobile app included

Enterprise

For larger services

$779/mo

per month, billed monthly

Talk to us
  • Up to 100 support workers
  • Unlimited office users and participants
  • Rostering, timesheets and payroll
  • NDIS claiming and invoicing
  • Compliance, notes and incidents
  • Providr Bot, your AI assistant
  • Priority support and onboarding

Every plan starts with a 14-day free trial. More than 100 support workers? Talk to us about a plan for your service.

From early access

Built with real providers.

Honest reactions from NDIS providers using Providr in their day-to-day, before launch.

★★★★★
"Our claim rejections dropped in the first fortnight. The team finally trusts the numbers."
Early access · SIL provider
★★★★★
"Rostering used to eat my Mondays. Now it takes twenty minutes and the awards are handled."
Early access · Support coordinator
★★★★★
"It is the first system that fits how we actually work, instead of the other way around."
Early access · Allied health
★★★★★
"Our support workers actually log their notes now, because it takes seconds from their phone."
Early access · Community supports
★★★★★
"Setup was the part I dreaded. They moved our data across and we ran our first roster in a week."
Early access · Plan management

Questions

Good to know.

How does Providr help with claims?

Providr turns each delivered shift into a claim, checks it against the current NDIS price guide, and flags anything that would be rejected. You review, then submit the batch in one go.

Does it handle SCHADS award conditions?

Yes. Rosters account for SCHADS pay points, broken shifts and penalty conditions, so the hours you roster line up with what you can claim and what you pay.

Can support workers use it in the field?

They can. Workers see their shifts, log progress notes and mark attendance from their phone. It syncs straight back to the office, so records stay current.

Is our data stored in Australia?

Yes. Participant and worker data is hosted in Australia, encrypted, and access is controlled and logged. We never sell it. When you use Providr Bot, the details needed to answer your request are processed by our AI provider, OpenAI, in the United States.

Will it work with our current process?

Providr is built to fit how you already run, not force a rebuild. We help you bring across participants, services and rosters during setup.

How long does setup take?

Most providers are running their first real roster within a week. We handle the data import with you and stay close through the first claim run.

Who is Providr built for?

Small and growing NDIS providers, from SIL and community supports to allied health, who want less admin without a heavy enterprise system.

What is Providr Bot?

Providr Bot is the AI assistant built into Providr. Type or say what you need, like rostering a shift, adding a participant or building a worker's pay file, and it sets it up for you to confirm. It also answers questions about hours, kms, profit and GST, and creates reports. It is included on every plan, with fair use limits, and there is no separate AI subscription.

How much does it cost?

Plans start at $149 a month (excluding GST) for up to 15 support workers. Every plan includes the whole platform and Providr Bot, with unlimited office users and participants. There is no setup fee and no per login fee, and yearly billing gives you two months free.

Book a demo

Spend your day on care,
not paperwork.

See how Providr fits your service. Book a quick demo and we will walk you through it.

Book a demo